Job Title:                    92175,   Gulf Coast Field Service General Manager

Reports To:                President of Division

SUMMARY

Full management and P&L responsibility for the gulf coast field service operation .   Includes sales efforts to local customers and prospects, oversight of estimating, managing expediting, and managing field service crews.  Also includes managing customers, change orders and all paperwork administration.    

ESSENTIAL DUTIES AND RESPONSIBILITIES include;

  • Meet with customers and prospective customers. Participate in bid meetings and walks.
  • Oversee estimating, either creating estimates or reviewing and approving them.
  • Review and edit customer contracts for business points, liaise with corporate counsel on contract legal issues; negotiate final contract terms with customer
  • Conduct post bid reviews where not successful to learn where we failed and how to improve.
  • Update CRM software as appropriate per corporate guidelines.
  • Schedule and plan awarded work including coordinating staffing with internal and temporary staff as needed.
  • Work with procurement/expediting to source needed materials and equipment. Potentially self perform some of     the critical expediting.
  • Interface with customer throughout projects, managing scope and change orders.
  • Manage project supervisor to maximize profits.
  • Establish and maintain safety culture. Responsible for safety performance of the crews.
  • Entertain customers and prospects as needed.
  • Coordinate accounting and record keeping with Division office and Corporate headquarters.
  • Oversee and safeguard gulf coast facility and equipment. Interface with landlord.
  • Work closely with peer Corporate Business Development staff to triangulate on opportunities
  • Assist in education and training of field supervisors under management. Prepare and deliver annual evaluations.
  • Work with Diviaion office on product and customer development opportunities for manufactured products.
  • Foster a team environment and work well with Division office and Corporate departments to enhance corporate       teamwork
  • Contribute to a culture of accountability for productivity, quality, safety, and professionalism
  • Other duties and responsibilities may be assigned as necessary.

 

POSITION REQUIREMENTS

To perform the job successfully, this position must be able to perform each essential duty satisfactorily.  Requirements below are representative of the knowledge, skills, and/or abilities required.  Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.

 

Supervisory Responsibilities

Manage field service supervisors and all gulf coast support staff.

 


Education and Qualifications 

  • A minimum of 5 years of FRP management experience
  • Strong market knowledge of the FRP industry
  • Skillful in the following areas: Closing potential project opportunities, negotiating change orders with customers, Problem solving;

 

Knowledge, Skills and Experience

  • Strong strategic thinking and planning abilities; must be able to solve problems; overcome challenges through establishing a plan and executing it
  • Experience setting  and maintaining performance expectations and maintaining accountability
  • Ability to meet sales targets
  • Demonstrated experience in meeting sales targets and closing opportunities
  • Proficiency with computer applications including MS Word, Excel, and Outlook
  • Ability to read and interpret business periodicals, journals and governmental regulations
  • Ability to write reports and general business correspondence; present information and respond to questions from individuals or groups

 

Personal Attributes

  • Charismatic and respectful
  • “Can Do” attitude; will find a way to execute and succeed
  • Strong customer-service orientation but able to say no to customers when appropriate and have them feel ok about being denied
  • Excellent organizational skills
  • Good written, oral, and interpersonal communication skills – articulate and persuasive
  • Effectively present information and field questions in a thoughtful and professional manner
  • Maintain a calm approach when faced with disagreement or differences of opinion
  • High energy level, self-motivated and directed, with a keen attention to detail
  • Able to prioritize and execute tasks in a high-pressure environment
  • Experience working in a team-oriented, collaborative environment
  • Ability to maintain confidentiality of sensitive personnel information

 

Reasoning Ability

  • Strong strategic thinking
  • Excellent prioritization skills
  • Problem solving
  • Ability to analyze trend data and apply logic reasoning in developing sound conclusions
  • Demonstrated ability to extract key information in the course of decision-analysis

 

Physical and Work Environment Demands 

Frequent automobile/truck travel to customer project sites; walk messy and physically challenging project conditions, normal office environment, adherence to safety policies and practices of customer project sites, office and production areas as necessary.

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